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Cancellation or rescheduling 48 hours before is refundable credit to your account.
Kindly please send us message in messenger.

120% refund if we unable to fulfill your booking that is confirmed.  

We 100% responsible for all payment you paid. If in any case we unable to provide a cleaner (sick , emergency case ) We will 100% refund your payment within 3 working day and we will provide another compensation Rm20 of credit as token.
As packages for 4time / 8time will not refundable in any situation, it can be change address of cleaning within same area ( others area will add surcharges ).
All purchase of credit and membership is non refundable.
We will wait 30mins if unable reach customers, the charges will apply 100%

No refund will be entertain within 24 hours at all reason.
any kind of cancellation after confirmation is chargeable 100% of total charges.

Please make sure you're free your time before you placed a booking.

Any others cancellation
a) Condominium / Apartment / Management not allow us to go in.
b) Customer unable reach in call and whatsapp
c) Customer unable to wake up to open door even we try to reach within 30mins.
d) Sudden/ emergency / any others kind of reason to rescheduling or cancellations.